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All orders are processed in USD. While the content of your cart is currently displayed in CYN, you will checkout using USD at the most current exchange rate.

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BUY 1 GET 2ND 25% OFF. BUY 2 GET 3RD 55% OFF. BUY 4 GET 5TH FREE

CANCELLATION

Email customer service at help@upawear.com  and include your：Order number & Cancellation request with a picture of the product, if necessary.

  1. Orders are able to be canceled and refunded before shipping.
  2. To initiate a cancellation, please contact customer service. The cancellation notification will be emailed to you.
  3. Refunds will be reimbursed back to your original account -- credit card or PayPal. PayPal refunds will be transferred immediately. Credit cards may take 5-10 business days to process.

    Once an order is canceled, we cannot undo this. You will need to replace the order yourself.

Please don't hesitate to contact us at help@upawear.com  if you have any questions or requests, we'll be happy to assist you!